Laws laid down by supreme court

LAW LAID DOWN ON MEDICLAIM- INSURANCE BY APEX COURT


LAW LAID DOWN ON MEDICLAIM- INSURANCE BY APEX COURT

                                                            PART A

 

A.    INSURANCE COMPANIES USE TRICKY LANGUAGE AND DEFEAT THE PURPOSE OF POLICY. 

 

Apex National Commission allowed the mediclaim of the complainant for operation during the first year of the policy as there was no evidence about the awareness of the patient about the symptoms of the disease or having got treatment for the same. Most of the people are totally unaware of the symptoms of the disease they suffer till it is diagnosed and some medicines referred to be taken. Under such situations, they cannot be held liable as held by Supreme Court in number of cases earlier also. Not only this,

Harjot Kour V National Insurance Company 2010 CTJ 168,[National commission.]

 

B.     MEDICLAIM CHARGES IN THE PRIVATE HOSPITALS

 

Private hospitals were charging higher rates from patients with mediclaim policies compared to those who did not have any health insurance cover for the same treatment. The controller and auditor General of India [CAG] in a recent report pinpointed this fact

In an interview with Mail Today, a senior doctor at the All India institute of medical sciences (AIIMS) said that the huge charges of private hospitals, especially for those having a health insurance cover has contributed to the adverse claim ratio of insurance companies and consequently increases in premiums.

The controller and auditor General of India [CAG] in a recent report

 

C.    PRE-EXISTING DISEASE AND OTHER  EXCLUSION CLAUSES

 

Mithoolal Nayak Vs. Life Insurance Corporation of India (AIR 1962 SC 814), in which the position of law was stated thus: The three conditions for the application of the second part of s. 45 are:

(a) the statement must be on a material matter or must suppress facts which it was material to disclose ;

(b) the supression must be fraudulently made by the policy holder; and

      (c) the policy holder must have known at the time of making the statement that it was false or that it suppressed facts which it was material to disclose.

Mithoolal Nayak Vs. Life Insurance Corporation of India (AIR 1962 SC 814),

 

             New India Insurance Company V Anand Gourana reported in CTJ 2010 the            Madhya Pradesh State Commission

 

            The insurance companies are repudiating even genuine mediclaims taking advantage of     their exclusion clause. In yet another recent case New India Insurance Company V Anand            Gourana reported in CTJ 2010 the Madhya Pradesh State Commission rejected the plea            of insurance company that the charges incurred at hospital or nursing home primarily for            diagnosis, X-ray or laboratory examination are not reimbursable.

 

            Life Insurance Corporation of India vs. Smt.G.M.Channabasamma (1991) (1) SCC 357,

It is well settled that a contract of insurance is contract uberrima fides and there must be complete good faith on the part of the assured. The assured is thus under a solemn obligation to make full disclosure of material facts which may be relevant for the insurer to take into account while deciding whether the proposal should be accepted or not. While making a disclosure of the relevant facts, the duty of the insured to state them correctly cannot be diluted. Section 45 of the Act has made special provisions for a life insurance policy if it is called in question by the insurer after the expiry of two years from the date on which it was effected.

 Authorities in-charge of management of the affairs of the Corporation should bear in mind that its credibility and reputation depend on its prompt and efficient service. Therefore, the approach of the Corporation in the matter of repudiation of a policy admittedly issued by it should be one of extreme care and caution. It should not be dealt with in a mechanical and routine manner.

 

 

D.    CLAIM NOT TENABLE ;

Recently insurance companies short listed some of the hospitals from their panel and objected to their prescribing a number of laboratory tests, and recommending costly treatments and operations which insurance companies thought could be avoided. Subsequently insurance companies stopped cashless facilities in some of these private hospitals. But there was sharp retaliation to such move, and courts through various judgments warned the insurance companies not to step into the shoe of doctors.

 

LAW LAID DOWN ON MEDICLAIM- INSURANCE BY APEX COURT-

                                                             PART B

DOCTORS TO DECIDE THE TREATMENT

“It is the doctors who decide what treatment is required to be given. Once the insured has paid the agreed amount of premium, insurance company is bound to meet the expenses”

[Facts of the case;- Shamim Khan, the plaintiff who was working as a school teacher in Saudi Arabia suffered unbearable stomach pain when he visited India in July 2000, which led to severe bleeding. Khan was admitted to Bombay hospital where emergency surgery was conducted. Claim for total expenditure of Rs 41,158 was rejected on the plea that there was no emergency to undergo operation. Doctor’s certificate was then produced to prove the emergency in the case.

Apart from directing the claim of the consumer to be paid, court also fined the insurer Rs 5000 for rejecting the claim. The order came at a time when insurance companies are desperately trying to avoid passing claims and reimbursing expenses, borne by the insured under mediclaim policies. It is surely a big relief to the consumers at this juncture. ]

Shamim Khan V New India insurance company, Maharashtra State Consumer Dispute Redressed Commission,2000.

  

IRDA.GUIDELINES 6th January,2011

Recently insurance companies short listed some of the hospitals from their panel and objected to their prescribing a number of laboratory tests, and recommending costly treatments and operations which insurance companies thought could be avoided. Subsequently insurance companies stopped cashless facilities in some of these private hospitals. But there was sharp retaliation to such move, and courts through various judgments warned the insurance companies not to step into the shoe of doctors

 Some companies started enhancing their premium amount for senior citizens with a view that after certain age, their medical expenses do increase. But now this controversy is also settled and IRDA on 6th January2011 has asked insurance companies to refrain from charging policy holders the premium amount which is outside the range filed with IRDA.

 

THE TIE-UP OF PHARMACIES AND DOCTORS

A large quantum of income to the hospitals usually comes from in patients who are sold medicines at MRP at a very high profit margin whereas the same medicines are available at 100-400% less outside. But indoor patients are not allowed to get drugs or consumables from outside.

A study of medical trade practices in Mumbai sponsored by World Health Organization reveals the unethical and illegal trade practices of doctors and drug companies. Pharmaceutical companies sponsor Continuous Medical Education [CME] camps, where they develop personal bonds with the doctors, which they further strengthen with sponsored cocktail parties and then overseas trips. The net result of such favour ultimately burdens the patients admitted in the hospitals who are prescribed drugs from specific companies that may be much costlier than other brands available outside.

A study of medical trade practices in Mumbai sponsored by World Health Organization

 

LAW ON RENEWL OF MEDICLAIM POLICY

                                    PART-C

 

“5. A renewal of an insurance policy means repetition of the original policy. When renewed, the policy is extended and the renewed policy in identical terms from a different date of its expiration comes into force. In common parlance, by renewal, the old policy is revived and it is sort of a substitution of obligations under the old policy unless such policy provides otherwise. It may be that on renewal, a new contract comes into being, but the said contract is on the same terms and conditions as that of the original policy. Where an insurance company which has exclusive privilege to carry on insurance business has refused to renew the mediclaim policy of an insured on extraneous and irrelevant considerations, any disease which an insured had contacted during the period when the policy was not renewed, such disease cannot be covered under a fresh insurance policy’

 

 Excepting the acquiring companies no other company in private sector has a right and privilege to carry on general insurance business in India and to that extent the acquiring companies have a monopoly over such business.  In such a situation, acquiring companies have the trappings of  the State being other authorities under Article 12 of the Constitution of India.  The acquiring companies thus being the State under Article 12 of the Constitution are expected to act fairly and reasonably.”         

 The Supreme Court has ruled that public sector insurance companies cannot refuse to provide medical cover policies to those suffering from pre-existing diseases and said such an action was arbitrary, illegal and unconstitutional. 


A bench of Justices S B Sinha and V S Sirpurkar also asked the Insurance Regulatory Development Authority (IRDA) to frame suitable guidelines to ensure that insurance companies, both from public sector and private sector, do not indulge in the unethical practice of denying medical insurance facility to the public.
 

The apex court said public sector insurance companies in particular cannot indulge in such unhealthy practice as they are "State" within the meaning of Article 12 of the Constitution and were expected to be fair and reasonable in their dealings with the public. 

"Only because the insured had started suffering from a disease, the same would not mean that the said disease shall be excluded. If the insured had made some claim in each year, the insurance company should not refuse to renew insurance policies only for that reason.," the bench said in its judgement. 

The apex court passed the observation while dismissing a batch of petitions filed by public sector insurance companies against the Delhi and Gujarat High Court directions that they had no right to deny medical insurance facility to those suffering from pre-existing diseases or diseases contracted during the subsistence of a policy.   




Biman Krishna Bose v. United India Insurance Co. Ltd. and

another reported as (2001) 6 SCC 477

 

 

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