WHERE CAN CONSUMER FILE COMPLAINT ABOUT
ELECTRICITY
Hon’ble Supreme court settled with a landmark judgement
in the matter of U.P. Power Corporation Ltd.& others V/s Anis Ahmad &
others 2013 along with eight more cases of similar nature in Electricity matters
The issues before the court were as to-
·
Whether complaints filed by the consumers
against Electricity Boards are maintainable before the consumer
courts constituted under Consumer Protection Act
·
Whether the consumer forums have the
jurisdiction to entertain a complaint filed by a consumer or a person against
assessment made for unauthorized use of electricity under section 126 of
the Electricity act 2003 or action taken by billing with penal rates
under sec. 135 to 140 of the Electricity act 2003.
Supreme
court in its final verdict held as hereunder;
1. In
case of any inconsistency between the electricity act 2003 and the consumer
protection act 1986,the provisions of consumer protection act will prevail with
regard to the matters of services defined under sec. 2(1)(o) or complaint under
sec. 2(1)(c) of the consumer protection act 1986.
2. A
complaint against the assessment made for unauthorized use of electricity
under section 126 of electricity act or action taken by billing with
penal rates under sec. 135 to 140 cannot be challenged before the consumer
courts established under consumer protection act
3. The
electricity act 2003 and consumer protection act runs parallel for giving
redressal to consumers who fall within the definition of consumer and
complainant under the consumer protection act under sections 2(1 )(c)&(d)
By Dr Prem
Lata
Ex Member Consumer Forum
Reference, Citation U.P. Power Corporation
Ltd.& others V/s Anis Ahmad & others 2013
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