CONSUMER FORUM DO NOT ENJOY RE-VIEW POWER OF
ITS OWN ORDER
The above prohibitory version
is the consequential result of amendment 2002 wherein ,special powers to review
its own order was given to the National Commission vide sec 22(2) of the
act . Prior to this amendment ,SC in its landmark judgement in the
matter of New India Assurance Co.V R.Srinivasan discussed two vital
issues in great detail :
1] Whether consumer forums can restore back the
case dismissed in default
2] Whether the consumer forums can set aside its
ex-parte order
3]Whether a party can institute suit /file a
complaint a fresh in case it was dismissed in default without dealing it on
merits and not restored back by the court to its original stage
It was as back as in the year 2000 when the SC held vide their judgement in the
above matter of New India Assurance Co. Ltd .V R.Srinivasan
AIR 2000 SC 941,2000(2)BLJR 1059 pronounced by Justice S S Ahmad , D Wadhwa
Held on the fist issue
“ in the absence of the
complainant ,therefore the court or judicial body will be well within the
jurisdiction to dismisss the complaint for non –prosecution .So also ,it would
have the inherent power and jurisdiction to restore the complaint on good cause
being shown for non-appearance of the complainant ” meaning thereby that court
or judiciary body can dismiss the complaint in default and also restore it back
if non-appearance is justified
On the second issue ,the SC took the view and held that State Commission could
review or re-call its ex-parte order
On the issue of filing afresh complaint on the same subject by the same parties
when dismissed in default ,the SC held that prohibition under order 9 rule9(!)
is not been made applicable to CP Act which prohibits the petitioner to file a
fresh suit on the same subject by the same parties.Hence when matter has not
been dealt on merits and is dismissed in default,consumer may file a fresh case
.
After a long interval of more than ten years and after an amendment to the act
in 2002 ,situation is significantly changed.There was no provision for the
redressal agencies to review its own order, neither there was a prohibtion too
for the same because order 9 rule 9(!) is not made applicable
to this act which is a prohibtory clause.
Now after the amendment 2002 ,Honourable SC in its recent judgement in the
matter of Rajeev Hitendra Pathak & others V Achyut Kashinath
karekar &others along with other Civil Appeal in the matter of M.O.H Leathers V
United Commercial Bank has discussed the issue as to whether Consumer forum or
State commission have got the jurisdiction to set aside its own order. Supreme
court has discussed a range of aspects and number of earlier judgements
including the above case of New India Assurance Co. Ltd for coming to a
reasoned conclusion and held that consumer fora or State Commission has no
power to review its own order.There has been a special clause added to the act
empowering the national commission to review its own order as spelled out
through amendment as hereunder;
Sec22(2) of consumer
protecton act ;
“without prejudice to the provisions contained in sub-section (1),the National
Commission shall have the power to review any order made by it when there is an
error apparent on the face of record”
Further ,sec 22A provides:
“where an order is
passed by the National Commission ex- parte against the opposite party or a
complainant as the case may be ,the aggrieved party may apply to the commission
to set aside the said order in the interest of justice ”
The above new inserted provisions clearly give
powers to review its order,to set aside ex-parte order against opposite party
and also can consider the application of a complainant also to set aside order
passed in his absence . This permission clause automatically prohibits consumer
foras and State commissions to exercise these powers because legislature means
so and intends so.
Here the important thing
to note is that the act as well as the judgement passed by the SC in the case
referred above on 29th August 2011 talks about
ex-parte order and not about ex-parte proceedings .By saying ex-parte order
means final order and not interim order .Before the amendment 2002,consumer
redressal forums/commissions did not enjoy the power of interim orders .Now
since power of interim order is vested with the forums and commissions ,the
stage of the proceedings is very important For example :
!)A stage very initial
,pleadings not filed ,dismissed in default without going into merit -complainat
may file the complaint again on the same issue by the same person because the
act does not prohibits expressly any where by statute or by rules .Provisions
of CPC are applicable to the limited extend specifically mentioned in the Regulation
26(!) of the act as under;
“in all proceedings
before the consumer forum ,endeavour shall be made by the parties and their
counsels to avoid the use of provisions of code of civil procedure 1908
provided that provisions of CPC be referred to in the act or in the rules
made thereunder “
Now coming to the provisions of sec 13 of the act ,it has been
specifically mentioned under section 13 that for certain puposes provisions of CPC
as referred to under sec 13 ,sub-sec4,5 &6., be applied and not otherwise. Order
9,rule9(!) does not come in the way as not made applicable to this act.
.!!)
Further ,distinction between ex-parte final order and ex-parte proceedings is
also to be made with thin demarcation line .In a case where opposite
party remained absent and matter is closed for him to proceed further but
complainant is still participating and filing evidence or case is yet to be
argued by him on merits,case has not reached to finality and only proceedings
are ex-parte .In such a situatioin ,case is not closed as yet with final order
.In other words order in the case is yet not made. It is surely an
interim stage. Since now forums/commissions have the power to pass interim
order ,this is in a way an interim order and there is no bar to revoke back
interim order .In fact the concept of interim order is, an order for the time
being as interim relief or till further order .Hence as per this latest order
,ex-parte proceedings can be set aside as it is not a final order which is
termed as review of its own order.
Dr Prem lata ,Member
CDRF-Delhi
Become a Member of the new revolution "Consumer Awakening" and instantly expand your knowledge with the Important Landmark Judgements, Laws Laid down by the Supreme Court for Consumer Rights, Get access to hundreds of Featured Articles in 2 different Languages; English and Hindi - a valuable professional resource to draw upon, and a powerful, collective voice to advocate for your protection of rights as a consumer nationwide.
Thank you for your interest in becoming a "Consumer Awakening" Member!
You will find information on Customer Rights, what we're doing and how to become a member. If you are looking forward to become a member of our portal and gain access to Hundreds of Featured Articles which will clearly give you an insight of yoru rights as a Consumer, then Read Further. more detail on our technologies and technology process,