WHEN DEPOSIT MADE BY A CONSUMER IS TERMED AS
AN IRREGULAR DEPOSIT-
IS HE
DEPRIVED OF INTEREST
Can the department take
advantage of their own wrong –was the question before the Honorable National
Commission in the matter of Kissan Sahkari Chinni Mill Ltd Employees Provident
fund Trust and anothers Versus Post
Master General ,Bareily Division and others which has been recently decided on
18th of April 2011,the original petition no. 322 of 2000.Contention of the
consumers was that they cannot be deprived of interest on their money even if
the deposit was later on found not in accordance with the Post office Rules .It
was argued that the post was equally responsible for such irregular deposit and
should have checked at the time when deposit was being made .Consumer is a lay
man and it is expected from the department to take care of compliance of the
rules while doing their duty.
The facts in brief
leading to the dispute are admitted by both the parties.Complaint had been
filed by Chairman ,Kissan Sahkari Chini Mill Ltd Employee provident fund trust
,Shahajanpur on behalf of 626 employees working under him.As per the provident
fund act,deductions were made from the salaries of the employees towards
provident fund which are required to be deposited with the commissioner of
provident fund or it can also be depositd with the provident fund trust formed
for the welfare of the employees for convenience .The employees agreed to form
provident fund trust and trust invested the amount of provident fund in term deposit
account of the post office .The total amount so invested was to the tune of Rs
1,40,85,000/-for a period of five years .At the time of maturity department
held it as an irregular investment with a
plea that a trust cannot make
investment under post office scheme ,it is meant for individuals
only.Hence no interest can be paid on an irregular deposits.
Complainant contested
the case stating therein that the deposit so made was personal specie and
provident fund was only a custodian for the employees ,hence not irregular
investment. More so, Sub Post Master concerned had accepted the deposit and is
very much party to the consent of such deal .After expiry of the term ,now
cannot refuse to pay interst on such huge amount which comes to Rs 95.25lacs
Deposit has not been denied by the post office.Mistake by
the post office is apparent on face of it and post office is party to such
mistake Complainant not only asks for interest but also claims for compesation
for an amount of rs 1 lac and also cost of litigation Rs 1 lac
National commission
while discussing on the whole affair referred to number of earlier decided
cases on the subject when Apex court ,Supreme court had held that in case of
irregular deposits , nominal interest must be paid for the reasons , money had
been kept with the post office irrespective of the fact who was at fault .Not
only that post office is equally responsible for such mistakes and they cannot
take advantage of their wrong .In number of such cases kisan vikas patra were
issued in the name of HUF [Hindu Undivided Family ] which were not permitted as
per post office rules .Objections were
taken by the finance ministry at the time of maturity ,the same were brought to
the notice of consumer forums where number of such cases were pending for
adjudication .During the pendency of the cases finance Ministry gave special
approvals for interest in such matters.
In the present case
admittedly the deposits were made by the complainant after forming a trust and
deductions from the salary of employees were made.Similar cases pertaining to
National saving certificate ,kisan vikas patra and post office monthly income
scheme were dealt with by this national commission The full bench of the commission in the
matter of :
The Chief Post Master
General ,Maharashtra and others V Sweeto Harendra Mehta R.P.NO.2006OF 2009,
The chief post master
Chennai and others V M/S SUN BEAM COURIER PVT LTD R.P.NO 3390of 2008
Shri Gurudatta zilha
parishad employee co-operative Pratishthan Ltd V/S Sub Post Master post office
Pranda R.P.NO.681 OF 2007
Natonal commission held
:
“Keeping in view the
fact that it was not only the complainants who were at fault in purchasing the
kisan vikas patra in violation of the Rules ,the responsibility lays with the
officials of the post office in issuing the same .We haddirected the councel of
post officeto obtain instruction from the ministry of finance for some interest
to be paid
In all above cases
finance ministry had given approval for paymenyt of interest @ 6% per annum
National commission
held in the present matter also that the same principle ,which had been applied
in cases of NSS and Kisan vikas patra,post office monthly schemes ,has to be
applied in the matter of provident fund trust account in the case under
consideration .Therefor it was directed that OP shal pay interest @6%per annum
on the deposited amount from the date of deposit till the date of payment
Complaint was also granted an amount of Rs 25,000/- towards cost of litigation
Author: Dr Prem Lata
Member,Consumer Forum
,Delhi [NW]
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