Theory of defects in Vehicles and liabilities of Seller
& Manufacturere
(
Landmark Judgments )
Part-1
Title ;Repainted car sold as New ; Does
Court hold it manufacturing defect?
Case : 1. Mahaveer Stone Crushing Co
V/S Tata Motors Ltd(SC)
Civil appeal No 6730 of 2010
Decided on 24.03.2022
Facts :
1)Complaint before District
Forum Gurugaon under CP Act 1986
·
That
new vehicle purchase on 10.2.1999
·
When
taken to workshop after five months of purchase it was observed that vehicle was
accidental and claimed relief for re-placement.
·
Dealer
as well Manufacturer were made parties .Expert made on 27.1.2000 confirmed the
fact .District forum ordered for replacement with cost of litigation
2)State commission observed
there was no manufacturing defect in the vehicle neither it was accidental
,hence no manufacturing defect .It was normal scratches while transporting from factory to agency
.Hence sum of 50000/- granted to complainant as compensation
3) National commission
confirms the order
4) SC Observations –,Inspection
made on 15.06.2003 through court
·
Vehicle
found repaired from left side,right side and back
·
Found
repainted 80% and 20% had original paint
·
Paint
work done was discoloured and turned yellow
·
Left
front door was notworking/the key supplied were
not matching the slot of lock ,not opening with the keys
No manufacturing defect
could identified but new vehicle in this condtion is physical damage .Hence
compensation to the tune of Rs 1,60000/-
Title -Old Model car sold against new
booking consumer now wants replacement
Case No -2 Rajiv Shukla V/S Gold Crush Sales &
Services
Civil Appeal No 5928/2022
Decided by SC on 08.09.2022
Facts
Facts leading to dispute are
that it is a case of one Rajiv Shukla who booked the vehicle tata victa gx tc car
by paying booking amount to m/s gold crush sales and servicesA receipt
ws also issued fo payment on the same day . thereafter he paid rs 5,30,000/-the
entire amount of total consideration Though booking was made one year back but
vehicle was delivered on 26,05.2006
Rajiv Shukla found that he has been delivered the old
model of 2005 which has already run 1000/- km prior to delivery of vehicle to
him .
On investigation it was revealed that the said car was
used as demo test drive vehicle prior to delivery to Rajiv Shukla
Complainant lodged an FIR with police for fraud on the
part of dealer but matter could not be settled.The complainant filed a complaint
before the District Forum with the prayers
pass the order to opposite party to replace aforesaid
delivered used car Tata Victa GX TC
Model no. 2005,and delivered new
car/vehicle to the consumer.
2.1
The District Forum allowed the complaint and directed
the respondent no.1 – dealer to take back the delivered vehicle
and in lieu thereof to deliver a new car to the complainant
against the previously deposited amount.
The District Forum
also awarded a sum of Rs.5,000/ towards the mental agony
besides a sum of Rs.2500/ towards
litigation costs.
The District Forum specifically gave a finding that the delivered car
4 was used car and was being used
as “DemoTest Drive Vehicle”.
2.2
The order passed by the District
Forum came to be confirmed by the
State Commission. However, by the impugned
judgment and order
The National Commission and
while exercising the
revisional jurisdiction, has set aside
the findings of facts recorded by the District Forum as well as
the State Commission
and directed to pay compensation in the sum of
Rs.1 lakh to be paid to the complainant.
Matter
comes to SC in appeal
National Commission has materially erred
in upsetting the findings of facts
recorded by the District
Forum and the State Commission that the car delivered was a
used car and not the old one
It is submitted that on appreciation of evidence on
record, both, the District Forum as
well as the State Commission gave specific findings that the car delivered was
used car.
It is observed that the findings of facts
recorded by the District Forum and the State Commission
which were on appreciation of entire evidence could not have
been set aside and/or interfered with
by the National Commission in exercise of
the revisional jurisdiction. under
Section 21 of the Consumer Protection Act, 1986.
Even otherwise the findings recorded by the
National Commission on the delivered car is contrary to the
findings on record. It is submitted that considering the test
drive/demo slip of the delivered car
having Chassis No. 939353, it was established and proved that the delivered car
was used as demo/test drive car.
Hence
once complainant paid the full
sale consideration for a new car, the duty was cast upon the
dealer to supply the new car which
was booked would tantamount to dishonesty and unfair trade practice.
SC
order
In view of the above and for the reason stated above, the
impugned judgment and order dated 04.01.2016
passed by
the National Commission in Revision Petition No.2082 of 2015
is hereby quashed and set aside. The judgment and order
passed by the District Forum dated
29.04.2011 passed in Consumer Case No.397 of
2007 confirmed by the State Commission
vide judgment and order dated
19.09.2014 in
Appeal No.910 of 2011 are hereby restored. The Respondent
no.1 is hereby directed to comply with the judgment and order
Conclusion
There
is a difference between Defective car and old car . In the case of Mahaveer Stone Crushing Co V/S
Tata Motors Ltd(SC) court observed that car bears
defect due to scratcghes in the process of transportation whereas in the case
cited above in Rajiv Shukla it is proved through cogent evidence that an old
used car as demo test drive car was sold as new one
Become a Member of the new revolution "Consumer Awakening" and instantly expand your knowledge with the Important Landmark Judgements, Laws Laid down by the Supreme Court for Consumer Rights, Get access to hundreds of Featured Articles in 2 different Languages; English and Hindi - a valuable professional resource to draw upon, and a powerful, collective voice to advocate for your protection of rights as a consumer nationwide.
Thank you for your interest in becoming a "Consumer Awakening" Member!
You will find information on Customer Rights, what we're doing and how to become a member. If you are looking forward to become a member of our portal and gain access to Hundreds of Featured Articles which will clearly give you an insight of yoru rights as a Consumer, then Read Further. more detail on our technologies and technology process,