Articles

Insurance companies supporting doctors in negligence cases; How fair it is fair

 Insurance companies supporting doctors in negligence cases; How fair it is 

 

 

It was a  death case of a young and talented boy of sixteen year old ,who died in 1996 due to medical negligence of doctors which came before the National commission for judication The boy was given spinal anesthesia  for performing operation whereas such anesthesia is not allowed to the person of this age as per the medical literature available  on the subject This wrong application resulted into death of the boy. But no negligence could be proved in this case in 1996 because  Insurance companies jumped in to picture for defense of doctors with battery of eminent lawyers and raised number of preliminary objection and father of the boy was forced to compromise ultimately.This was a very unfortunate situation where Insurance companies  being party in defense defended the genuine case of the complainant with full force without considering the pains of a father who lost his young son.

There was a case again where the similar situation was before Consumer Redressal Agencies and vital question was whether Insurance companies be allowed or not to be party in defense with the doctors

The case Gurudatta Puri Hospital Lithotripsy Center vs Nusrat [2002] travelled from District Forum in Maddhya Pradesh  wherein Doctors remained absent for defending their case and it was only insurance companies present before the forum to defend the negligence of Doctors as defending parties .The case was decided against Doctors. An appeal was filed by Doctors as well as by Insurance companies. before State commission. One of the issues before the commission was whether the Insurance Companies should be made party in defense in Doctors medical negligence cases State Commission held ;

 

“The case can be dealt and decided without the help of insurance companies with the records available with the idea that if insurance companies are brought in the picture the consequences will be adverse for the consumers causing more delay and harassment by two big giants Doctors too may also take the things easy if their responsibility is shared by insurance companies”

National Commission dealt with the similar case while disposing off two revision petitions from Punjab State commission on different footing though the motive was to safe guard the interest of the consumers only. In those two Revision petitions New India Assurance Company Ltd. V/S Hardeep Singh and others Revision petitions No 2640 AND 2648 of 2002 arising out of two separate judgments from Punjab State Consumer Dispute Redressal Commission, the view taken by National Commission was that if insurance companies are barred from making party, they will have a good case to go in appeal on this very ground. Even if they do not go for appeal, there may be another case by Doctors against insurance company for their claim if insurance company refuse to pay for any reason .In such a situation ultimately  consumer is a sufferer if dragged in their litigation or  not paid in spite of winning the case against the doctors. National Commission with the intention to help the consumers allowed insurance companies to be impleaded as party in defense but at the same time defined the role of both, Doctors as well as Insurance companies. Commission  held that doctors are to defend their cases on merit on their own .Insurance companies will be an agency who will tell about the validity of insurance made and its other relevant espects.i.e admissibility, period of the policy made etc.Any other objections if company has in respect of the policy can also be decided here itself.

This view of National commission was further confirmed by Honourable Supreme Court and now, may it be known to consumers that insurance companies if made party to the case with defendants, it is no more a matter to worry for them as both have to play their own roles and interest of consumer shall be taken care by the consumer protection agencies i.e. Commission for getting them justice.

 

Case law:

Gurudatta Puri Hospital lithantripsy centre vs Nusrat 2002 CTJ 53 CP

State commission Madhya Pradesh held;

 “The proper and final adjudication of the dispute can be made without impleading the insurance company as a party .Moreover, the act or rules do not provide for impleading the insurance company as a party …the plea that in case the insurance company denies to indemnify to the insured doctor under the contract of indemnity, the consumer is further dragged to litigation is not acceptable”

 

 New India Assurance Company Ltd. V/S Hardeep Singh and others Revision petitions No 2640 AND 2648 OF 2002 arising out of two separate judgments from Punjab state consumer dispute redressal commission    National commission Held:

‘It is an abuse of the process of the whole system and simply because Insurance company has means to challenge each and every order without regard to the circumstances of the case and its obligation to pay the amount under the policy .It was neither necessary nor proper for the insurance company to take up the cause of the doctors to save its own liability.’

Further,

‘It is the duty of the insurance company to see that frivolous cases are not filed so as to clog the wheels of justice “

 

       National Commission laid down the law on the subject and then confirmed by the Supreme Court, after a lot of discussion on the issue.Insurance companies are permitted to be a party to the case so that later on they will have no chance to refuse indemnification of the claim and compensation to the winner complainant.  

 

 

Dr Prem Lata

Ex-Member, Consumer Commission

 

Become a Member of the new revolution "Consumer Awakening" and instantly expand your knowledge with the Important Landmark Judgements, Laws Laid down by the Supreme Court for Consumer Rights, Get access to hundreds of Featured Articles in 2 different Languages; English and Hindi - a valuable professional resource to draw upon, and a powerful, collective voice to advocate for your protection of rights as a consumer nationwide.

Thank you for your interest in becoming a "Consumer Awakening" Member!
You will find information on Customer Rights, what we're doing and how to become a member. If you are looking forward to become a member of our portal and gain access to Hundreds of Featured Articles which will clearly give you an insight of yoru rights as a Consumer, then Read Further. more detail on our technologies and technology process,