Trust and confidence is one very important factor for good relationship between the client and professional. But we find client remains in shaky state of mind even after handing over the case to an advocate or doctor. The reason behind this situation is banking upon too much on internet material which is easily accessible to everyone on one click .At the touch of a screen, data with all information is served to them instantly. Such   "internet addicted clients’ are becoming challenge to the professionals and their half cooked knowledge damages the relationship of trust & confidence between the professional and client.

The material available on internet is not all the time authentic or tested through established parameters and standard. For example some literature regarding legal or medical theory is put on net by a person expressing his view point which is yet in experiment stage but the author strongly believes his views .Until and unless his views undergo some tests and becomes established norms in the particular field, it is yet a view only. But a person searching internet for everything does not bother to choose original website for the subject and gets copied information through search engines which is not direct information. This literature if provided as an expert opinion in medical case or legal case, it shall not be entertained by the courts but client press for the same before the advocate or doctor while giving his case to the professional.

1.      Questions asked not for getting more clarity but to test the advocate.

The questions for information fall within the right of the client, which are bound to be answered in order to satisfy the client. At times questions posed with half-baked knowledge acquired from internet searches irritate the advocate the client instead of explaining the facts and the relief required focus more on testing the associate on his capabilities.

 

2.      Pushing with irrelevant judgments to the case.

During the consultation, client pulls out copies of the judgments of the Hon'ble Supreme Court brought by him from his file and request the advocate to look into it and ask to deal his case from the angle of the judgments pointed out by him. Explaining the irrelevance and inapplicability of the judgments brought by client is a big deal for advocates and it often happen that he does not take much interest in taking the brief from such clients.

 

3.      Pleadings suggested to be present in their way

Clients wish the pleadings to be presented in the way they want it and without asking the consent of the advocate, virtually rewrite the entire pleadings. In other words, these are clients who want to use the services of advocates like a post office. Pleadings with unnecessary and scandalous attacks on the opposing parties apart from extracts of irrelevant judgments downloaded from the internet does not attract good results in the court for clients

 

4.      Comparison with other cases

Due to information provided by every court online, litigants make comparison with others cases the tricky part of litigants is that they get information right from the stage of filing till the stage of disposal of not just their case but every other case filed in a court. They take notice of any case filed after their case, getting disposed of earlier, they question proficiency of their advocate They can never understand the practical nitty-gritty of procedures and the functioning of courts and any explanation given to them is construed as a lame excuse.

 

Such clients keep hopping from one advocate to another, and create problem by complaining about previous advocate, relying upon online information, totally unaware of its applicability and relevance to their case.

 

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