JURISDICTION OF CONSUMER PROTECTION ACT 1986 FOR
ELECTRICITY MATTERS
A long
pending issue before the Hon’ble Supreme court is finally settled now
with a landmark judgement in the matter of U.P. Power Corporation Ltd.&
others V/s Anis Ahmad & others along with eight more cases of similar
nature.
The issues
before the court were as to-
·
Whether complaints filed by the consumers
against Electricity Boards are maintainable before the consumer
courts constituted under Consumer Protection Act
·
Whether the consumer forums have the
jurisdiction to entertain a complaint filed by a consumer or a person against
assessment made for unauthorized use of electricity under section 126 of
the Electricity act 2003 or action taken by billing with penal rates
under sec. 135 to 140 of the Electricity act 2003.
On the
above two issues ,National Commission in majority judgement dt 10th April
2008 had held that consumer forums have the jurisdiction to deal with the
cases of deficiency in services against the electricity board it being an
additional remedy provided to the consumers under Consumer Protection
Act.Further, on the second issue, it was held that assessment for unauthorized
use of electricity under section 126 of electricity act or action taken
by billing with penal rates under sec. 135 to 140 can be challenged
before both the courts,appallant court established by electricicity board under
sec. 127 of electricity act as well as consumer protection act for deficiency
in services .However one member in minority decision did not agree to the
jurisdiction of consumer courts against action taken under sec 126,135 to
140 of electricity act.
The appeal
filed by the U.P.Power Corporation Ltd &Others had been heard in detail
along with eight more cases of the similar nature by the Supreme court .Supreme
court in its final verdict held as hereunder;
1. In
case of any inconsistency between the electricity act 2003 and the consumer
protection act 1986,the provisions of consumer protection act will prevail with
regard to the matters of services defined under sec. 2(1)(o) or complaint under
sec. 2(1)(c) of the consumer protection act 1986.
2. A
complaint against the assessment made for unauthorized use of electricity
under section 126 of electricity act or action taken by billing with
penal rates under sec. 135 to 140 cannot be challenged before the consumer
courts established under consumer protection act
3. The
electricity act 2003 and consumer protection act runs parallel for giving
redressal to consumers who fall within the definition of consumer and
complainant under the consumer protection act under sections 2(1 )(c)
&(d)
of the act .It has been further explained here itself that consumer’s dispute
under this clause shall be limited to the “disputes related to
unfair TRADE practices”,or
“restricted trade practices” or “if consumer suffers from deficiency in services”
or “hazardous services” or ‘service provider has charged a price in
excess of the price fixed by or under any law’
In view of
the above order,we need to see under what circumstances consumer protection act
prevails over the electricity act as said above at para -1.Consumer as defined
under section 2(15) of the electricity act includes a person who is
supplied electricity for his own use or for a licencee’ work for the time
being connected to his premises –meaning thereby licencee is also a consumer
under the circumstances when supply is made for the time being for
licencee’s work In contrary to the definition under electricity act , consumer
protection act clearly bars activity for commercial purpose .Till now some
cases had come up before various courts with the argument that industry gets
electricity for their own use and does not further sell off electricity for
profit and loss ,hence should be considered a consumer under CP Act .But
now by this order SC has made ample clear that industries cannot be considered
working for self livelihood .In view of this, complaints filed in the present
case by ANIS Ahmad,Rakhi Ghosh,Prithvi Pal Singh,Zulfikar Shahzadey
alam.Atul Kumar Gupta –all those who had connections for
industrial/commercial purpose do not fall under the definition of consumer as
defined under consumer protection act.
Complaints
against the assessment made under section 126 of electricity act or
action taken under sec 135 to 140 are clearly barred under all circumstances
but if service provider has charged a price in excess of the price fixed by any
law is opened to challenge before the consumer court meaning thereby consumer
can file a complaint before the forum for excess billing if he has not been
booked for unauthorized use of electricity or theft of electricity.
This is a
very important judgement ,very clear with all the minute details of the
complications setting all the controversies at rest in regard to the
jurisdiction of consumer courts about electricity matters.It has also been made
clear that none of the provisons of the elcticity act bar the jurisdiction of
consumer forums,instead they confirm that additional remedy under CP Act can be
exercised .Lets read a few sections of electricity act dealing with the
subject-
Sec 175 of
Electricity Act and section 3 of CP Act - both these
acts are additional remedy and not in derogation to other laws.
Sec-173,174
&175 of the act have overriding effect qua provisions of any other law
except that of the provisions of CP Act 1986,The Automic Energy Act1962
And Railways Act 1989
Sec 42(8)
this provision of the the Electricity Act provides that the
remedies provided under these provisions are without prejudice to the rights of
consumers which they may have apart from these provisions
Sec 45
bars the jurisdiction of civil courts and other authority but not the
Consumer forums constituted under quasi judicial system
It is
pertinent to mention here that before this order pronounced by two judges bench
comprising justice G.S. Singhavi And Justice Sudhanshu Jyoti
Mukhopadhyaya,number of times matters related to electricity cases had gone to
the hon’ble supreme court on both the issues-whether electicity billing matters
can be maintained before the consumer courts and whether theft matters can be
maintained before the consumer courts.
Two such
cases were remanded back to National commission by the SC holding that theft
cases cannot be heard by consumer courts but whether electricity other billing
matters can be heard by the consumer court or not ,it was left to the
National commission decide .
In The
matter of Accounts Officer, Jharkhand ... vs Anwar Ali on 9 October, 2007 allegation
in writing were made by a complainant that the service provider has charged for
the services, a price in excess of the price fixed under the law for the time
being in force
It was
urged by the electricity board that under the Electricity Act, 2003 the
jurisdiction of the civil court is excluded. In this connection reliance was
placed on Section 145 of the said 2003 Act under which the jurisdiction of the
civil court to entertain suits in respect of matters falling under Section 126
is expressly barred. These are matters of assessmentfor unauthorized use of
electricity. It is stated that the 2003 Act is a complete Code by itself and,
therefore, in matters of assessment of electricity bills the Consumer Forum
should have directed the respondent to move before the competent authority
under the Electricity Act, 2003 read with rules framed thereunder either expressly
or by incorporation.
The
above position wasfurther noted in Haryana State Electricity
Board vs Mam Chand on 28 April, 2006 case also [ Author: Kapadia Bench:
A Pasayat, S Kapadia CASE NO.: Appeal (civil) 2325 of 2006]
Incidendly
those referred cases were found theft cases or misuse of electricity cases by
the National Commission and hence were found not maintainable as per the
Supreme court decision in these matters . The question remained
unattended and unaddressed as to whether billing matters can be
maintained before these forums constituted under consumer protection act.
This
judgement is now final in all the respects and it is expected from
consumer forums to exercise their jurisdiction the manner stipulated in the
present order.
Dr Prem
lata
Member
CDRF-Delhi
www.consumerawakening.com
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