JURISDICTION OF CONSUMER FORUM TO
ALLOW AMENDMENT OF COMPLAINT
Manimalan V/s K.
Subrayan AIR 2004 Mad 446 read with Canara Bank v. Nuclear Power
Corporation of India Ltd., & Ors., J.T.1995, (3) SC 42, and Lucknow
Development Authority v. M.K.Gupta, JT 1993(6) SC 307 = 1994 (1) SCC 243
The Supreme Court had also taken into consideration
the various other cases namely, Canara Bank v. Nuclear Power Corporation of
India Ltd., & Ors., J.T.1995, (3) SC 42, and Lucknow Development
Authority v. M.K.Gupta, JT 1993(6) SC 307 = 1994 (1) SCC 243 and ultimately held
that the power of the District Forum is
wide enough to use even to application for filing an amendment and as a matter
of fact by allowing such an amendment, no prejudice has been complied of and in
that view of the matter also, I do not find any impediment in entertaining an
application for the amendment, even though there is no specific provision for
amendment. As it has been rightly submitted by the learned Advocate for the
respondent, though there is no specific provision, there is also no bar in
allowing this petition and that therefore, I do not find any error in the said
order passed by the District Forum.
LUCKNOW DEVELOPMENT AUTHORITY V.
M.K.GUPTA
In
absence of any indication, express or implied there is no reason to hold that
authorities created by the statute are beyond purview of the Act.- ,
A legislation which is enacted to protect
public interest from undesirable activities cannot be construed in such narrow
manner as to frustrate the purpose of law
In a modem society no authority can arrogate to
itself the power to act in a manner which is arbitrary. It is unfortunate that
matters which require immediate attention linger on and the man in the street
is made to run from one end to other with no result. The culture of window
clearance appears to be totally dead. Even in ordinary matters a common man who
has neither the political backing nor the financial strength to match the
inaction in public oriented departments gets frustrated and it erodes the
credibility in the system.
Public
administration, no doubt involves a vast amount of administrative discretion
which shields the action of administrative authority. But where it is found
that exercise of discretion was mala fide and the complainant is entitled to
compensation for mental and physical harassment then the officer can no more
claim to be under protective cover.
When a citizen seeks to recover compensation from a
public authority in respect of injuries suffered by him for capricious exercise
of power and the National Commission finds it duly proved then it has a
statutory obligation to award the same. It was never more necessary than today
when even social obligations are regulated by grant of statutory powers. The
test of permissive form of grant is over. It is now imperative and implicit in
the exercise of power that it should be for the sake of society.
When the
court directs payment of damages or compensation against the State the ultimate
sufferer is the common man. It is the tax payers' money which is paid for
inaction of those who are entrusted under the Act to discharge their duties in
accordance with law. It is, therefore, necessary that the Commission when it is
satisfied that a complainant is entitled to compensation for harassment or
mental agony or oppression, which finding of course should be recorded
carefully on material and convincing circumstances and not lightly, then it
should further direct the department concerned to pay the amount to the
complainant from the public fund immediately but to recover the same from those
who are found responsible for such unpardonable behaviour by dividing it
proportionately
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