Glaring changes in
Consumer Protection Act 2019
PART-111
Legal
Changes
Incidental loss to be covered now
Incidental
loss to be covered now while giving relief to consumers Commercial or Economic loss, including
direct, incidental or consequential damages shall also be paid now with actual
loss
Section
2(22)Harm defined
Section
39(d) injuri compensation
Experts to assist Commissions
Assistance
of experts shall be available to National Commission or State Commission when
it involves the larger interest of Consumers
Section
66
Commissions will have re-view power
State Commission & District Commission will have
power to review their own order within thirty day from the order. National
commission already enjoys this power
Section 40,50,60
Monitoring
cell
Consumer
Mediation Cell is to be established for the purpose of monitoring the
functioning of all the commissions and to redress the grievances against Presidents
&Members of the commissions Establishment
Section 70(2) Administrative control by NC
Evidence through direct hearing
Hearing or examination of parties shall be granted
where sufficient cause is shown and reason is recorded in writing.
Section 38(6)
Finality of order
Order of the commission shall be considered final if
appeal not preferred within 30 days from the date of order.
Section 68
No appeal shall be accepted. Unless requisite money
submitted.
Section 67
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